Just the word Chick-fil-A makes my mouth water. For the sixth year in a row, Chick-fil-A has been proclaimed to be America's favorite fast food chain. It's the Chick-fil-A sauce, it's gotta be. When it comes to fast casual restaurants, Longhorn Steakhouse reigns supreme. Domino's is America's favorite pizza chain. How is all of this decided? It's based on the American Customer Satisfaction Index, which is determined through interviews with over 23,000 consumers.
Last on the fast food chain is McDonald's (I think the abundance of Mickey Dee's around the world doesn't help the odds with this one. What may be great to one, may be not so good to two). Chili's scored in last place in terms of fast casual restaurants. Despite COVID-19, Americans prefer dining in to carryout and delivery.